Privacy Policy

Privacy Policy

Effective Date: 09/01/2025

At Nexus3D (https://nexus3d.co.uk), we are committed to protecting your privacy. This policy outlines how we collect, use, and share your personal information when you interact with our website or make a purchase.

1. Who We Are

Nexus3D is an e-commerce business based in England, UK. We sell custom 3D-printed products via our online store at https://nexus3d.co.uk and Etsy at https://www.etsy.com/shop/Nexus3DStore

2. Information We Collect

We collect the following personal information when you place an order:

Your name
Email address
Billing and shipping addresses

We do not store or have access to your full payment details. All payments are securely processed by Stripe, a third-party payment provider.

3. How We Use Your Information

We use your personal data to:

Process and fulfill your orders
Communicate with you about your purchase
Comply with legal obligations (e.g., record-keeping)

We do not use your data for marketing purposes unless you’ve explicitly opted in.

4. Who We Share Your Data With

We only share your data with trusted third parties as necessary to complete your order:

Stripe for secure payment processing
Royal Mail for shipping and delivery of your order

We do not sell or rent your personal information to any third parties.

5. Your Rights

As a UK resident, you have the right to:

Access the personal data we hold about you
Request corrections to inaccurate data
Request that your data be deleted
Object to or restrict certain types of processing

To make a request, please contact us.

6. Cookies & Tracking

We may use essential cookies for site functionality and performance. We do not currently use cookies for advertising or behavioural tracking.

7. Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal requirements, or resolve disputes.

8. Contact Us

If you have any questions about this policy or your data, please get in touch:

Email: [email protected]